Sympathy versus Empathy
Understanding your clients
- Home
- Systems
- Outbound
- Inbound
- Broadband
- Videos
- Contended vs Un-Contended Broadband
- VoIP...Telecoms for the global village
- Marketing Numbers
- Home working
- Why choose Team Partners Telecommunications?
- Avoiding the lunchtime slump
- The services we provide
- Backup Broadband
- Why our business customers choose us
- Is the age of the laptop over?
- Could talking to clients be the future?
- The future of communications - our survey findings
- Does your business make these mistakes?
- Holidays are for relaxing
- Inbound calls
- Why review your phone system?
- Could free customer Wi-Fi grow you business?
- VoIP and the need for quality broadband
- Get the best call rates - Carrier Pre-Select
- Has your broadband ever gone down?
- GDPR
- Is your broadband slow?
- Remembering the importance of phone calls
- Making the most of hold music
- Is your mobile protected?
- Mobile phone security
- Is GDPR the death knell of cold calling?
- What do you want from a Telecoms Partner?
- Will 9 to 5 be the way we work in the future?
- The price of punctuation
- Mixed Messages
- Have you ever heard of Featureline?
- Do you have a phone line and broadband?
- The New Frontier - 5G
- The future of telecoms...
- Is 5G safe?
- Helping your business grow
- Mobile phone costs overseas
- Your mobile phone of the future
- Your Data and Privacy
- Protecting your privacy on the IOT
- Artificial Intelligence
- A brief history of Artificial Intelligence
- A brief history of Artificial Intelligence, Part 2
- Artificial Intelligence, the now and next…
- Remote CCTV & Multi-Network SIM's
- Working remotely
- Zoom to the top!
- The gentle art of persuasion
- Bolting the Cyber Stable
- Working from home
- Business Loyalty
- The Importance of broadband
- Slow broadband when working from home?
- Telecoms during lockdown
- Virtual Party Inspiration
- Resolving Working From Home issues
- What does 2021 hold?
- I have seen the future
- All Change!
- Managing Working From Home
- What slips through the cracks?
- Understanding Consensus
- Shall we hum?
- Jargon & relationships
- Mental Resilience
- Zoom'ing Marvellous
- Cybercrime
- Reflections
- Super-Deduction
- Blind Spots
- SIP ALG
- Net Zero Strategy
- Looking into the Future
- Travelling abroad with your mobile
- Cybercrime and backups
- Ransomware
- Bank account security
- Smartphone and Tablet Security
- Going Phishing
- Sympathy versus Empathy
- You are only as good as your staff
- Overcoming the workplace generational gap
- Dealing with stress
- Legacy and Impact
- The future of business broadband
- The benefits of email to SMS
- Why convert SMS to email?
- The future of landline phones
- Big changes for Plusnet
- The future of Telecoms & IT
- What are 3 types of AI?
- The end of copper phone lines
- Cheap broadband will cost you a fortune?
- Are big name brands best?
- How should telecoms price rises be calculated?
- Children and smartphones
- What's happening with copper wire telecoms now?
- The rise of AI in telecoms
- What is the future of working from home?
- Does a “one-size-fits-all” approach really work?
- How to reduce unwanted calls
- First impressions count…
- Pardon, what did you say?
- Why “enshittification” matters
- How to combat enshittification
- The dark side of AI
- Glossary
Keep in touch
Our clients say
TPT dramatically improved our broadband speeds when other companies said it was not possible. I recommend all business owners speak to them.Director Equidity
Have Questions? Contact Us
Being able to relate to your customers is key.
In a tough year financially, knowing the difference between sympathy and empathy will help you retain and grow your business.
If you would like to know more feel free to contact us on 033 33 58 33 33.