Call Answering

Telephone answering is more than just answering the phone

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How many times have you missed a customer's phone call when you have been on another call, in a meeting or other activity which prevents you from answering the phone?

Are you aware:

  • 60% of callers rarely wait longer than 30 seconds for a phone to be answered?
  • 75% of callers hang up if they get through to voicemail?
  • If your only number is a mobile, they may not even call at all?

So how many calls do you miss every day and what does that cost you in lost opportunities?

Our telephone answering service enables your calls to be handled in a polite, professional and enthusiastic manner no matter where you are or what you're doing, even if you need your calls answered 24 hours a day.

Our call answering service covers a broad spectrum of possibilities to help your business:

  • Message taking
  • Switchboard and call transfer
  • Order taking
  • Order processing
  • Diary management
  • 24 hour call out
  • Engineer escalations management
  • Emergency helplines
  • 24 hour call answering

Tell us what you need and we will endeavour to help you.

Key Benefits

Key Benefits of Call Answering

  • Reinforce your professional image to callers
  • Appear as a more established company
  • Disguise “one man band” status
  • Minimise your time in the Office
  • Maximise Profits by Reducing Overheads
  • Handle out of hours escalations process


Call Answering Costs

We have a range of options from Pay As You Go to cost effective monthly packages.

Please call us on 033 33 58 33 33 to discuss your requirements and we will provide a quote just for you.