Blog

Information to help your business benefit from telecommunications

What Price Reputation?

It’s a well worn truth that a company’s reputation is an vital element within its brand, in other words that if your company has lost its reputation, or gained a poor one, that it’s the brand that suffers. A brand is only as good as it’s reputation, and reputation is built on performance, the meeting and exceeding of expectations.

It’s Time for VoIP!

If you’re old and grey you may remember a time when a crackling phone line was more the norm than not. In extreme cases it used to be so bad that for local calls it felt like it may have been easier to lean out of the window and shout…

Talking Inbound

Credibility is where trust lies, or, to put it another way, predictability is a great thing at the right time and in the right place.

Happy Holidays!

Congratulations, you’re going on holiday! You’re going to leave the world behind you and disappear into the blue for a week or two…

Full Circle…Could Talking to Clients be the Future?

How many of you can remember telex machines?

Be a True Love to your Office… On Any Day of Christmas

Imagine giving your office the Christmas present of its dreams, what would it be?

Does your business make these mistakes?

Here's a basic premise for you to consider: Your business could not succeed without a phone system. Maybe this should be put a little stronger, it probably couldn't actually exist without a phone.

Making the Most of “On Hold”

For many of us one of the great frustrations in life is being put on hold when we make a call, but the reason for the frustration is an interesting one, because the rationale for our frustration may not be what we actually experience.