Team Partners Telecommunications

SMS to Email

Posted on Aug 22, 2023  | Tags: email, SMS

A quick refresh! Last month we brought to you the possibility of being able to send emails by SMS (text), and how useful this is for getting your message in front of your audience quickly and with the certainty that it will be read. We also recommended the judicial use of email to SMS so as to ensure that the receipt of your messages remains a service and not an intrusion. 

This month we’re considering the reverse, or to put it more accurately, the conversion of SMS to email, which may immediately beg the question in your mind as to why you’d want to do this. Allow us to give you an example of how one customer uses this. They are a digital marketing business that previously had to register their office mobile to each account and then, every time they wanted to login to that account, would have to find their office mobile to get the individual One Time Password (OTP) for that account. You can imagine how laborious and time consuming that was. But not anymore. Our customer has now registered their new mobile number with us, and whenever it receives a SMS the system simply sends an email to them. Of course, this can be any email address but in this customer’s case they send it to their Slack account so that their whole team can have access to it. Result? A whole lot of time, money and, importantly, stress saved.

So, how applicable is this SMS to email service. Here’s a question for you! If you use SMS to receive business information, how do you save and file these texts? We tend to save and file our emails carefully, but the same isn’t true of our texts, is it? The minute the truth of this settle’s applications multiply! If you’re a law firm with many clients it’s usually going to be easier for them to text rather than email. Keeping track of those texts is vital, converting them to email simplifies the whole filing process. The same is true for any customer facing business, estate agents, mortgage brokers, insurance salespeople, you name it, if texting is an easier means of communication for your clients, then SMS to email could well be the way to go.