Information to help your business benefit from telecommunications

Playing It Safe, Broadband Back-up

Broadband connection down

When did you last give a moment's thought to the way that your broadband works? After all, why should you, you're paying for the service, fast or slow as it is, and whilst it keeps going, so do you, so what's the problem? There isn't one. At least there isn't one whilst your broadband works, but there's a very big problem when it doesn't
which takes us back to asking how your broadband works.

There's a reason for asking. Consider these questions:

  1. How aware are you that your broadband connection could fail at any time?
  2. Do you know how long it would take to be repaired?
  3. What would you do without it?

If you're not sure of the answer to any of these questions you should find what follows particularly interesting, because the truth is that your broadband could quite possibly go down at any time. This isn't scare mongering, it's fact. You may even remember the recent case of BT having a major outage, when 18,000 subscribers were affected. The answer to the second question is rather like the piece of string, it could be a number of hours, it could be days, and it doesn't have to be BT, all broadband suppliers are in the same position, just check the network service pages for any of them and you'll see what we mean. You'll probably know someone who's been caught out.

Which leads us to the third question, what would you do without your broadband service? It would be nice to think that life would go on, and who needs email anyway, but what really happens is that your staff will soon run out of customers or suppliers to phone and then sit wondering what to do next. That's the nature of business today, we're entirely dependent on our broadband.

The remedy? Have a back-up broadband connection, but not just from another broadband supplier, because their service will be delivered via the same route as your first supplier, so a physical fault between your premises and the local exchange is likely to affect both connections. The clever option is to talk to us about our very simple £5 a month back-up broadband offer. This is a robust solution that uses a different route and supplier and will ensure you have a safe and available back-up when all else fails.

Don't stick your head in the sand or cross your fingers, speak to us on 033 33 58 33 33 so you know what your options are and how to plan for the inevitable.


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